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Sheldon, WI

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support@togetinfocus.com

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BDC Representative – Remote Role with InFocus Solutions

Business Development Representative

Are you looking for a flexible, remote job where you can make an impact every day? InFocus Solutions is hiring for a remote BDC representative job supporting automotive and RV dealerships across the country.

As a BDC Rep, you’ll speak directly with shoppers who have already expressed interest in a vehicle or service appointment. Your goal? Help them take the next step — with clarity, professionalism, and a friendly voice.

Call center, telemarketing or black woman support consultant portrait for crm, ecommerce help or virtual advice. Online advisor, IT or information technology agent talking solution, helping with loan

Business Development Representative

Key Responsibilities

  • Proactively contact customers using various CRMs to support their online shopping experience.

  • Manage scheduling software to book and adjust dealership appointments.

  • Make outbound calls while meeting company performance benchmarks.

  • Handle inbound calls efficiently, multitasking across different software systems.

  • Thrive in a fast-paced role that requires servicing a large number of dealerships.

  • Stay adaptable to ever-changing client needs and policies.

  • Accept and implement feedback to continuously improve performance.

Position Details

  • Full-time, 40 hours per week
  • Hourly pay: $16.00 -$18.00, plus bonus opportunities
  • Remote Work (U.S. only)

Benefits

  • Dental, Health & Vision Insurance
  • 401k Program
  • Flexible Schedule
  • Work From Home

What We're Looking For

  • Self-motivated go-getters with a passion for customer success and relationship-building
  • Strong communication skills, both written and verbal.
  • Tech-savvy individuals who are comfortable learning and adapting to new tools and platforms.
  • Ability to confidently engage with clients using a structured questioning approach.
  • Adept at multitasking and troubleshooting, with strong attention to detail.
  • Commitment to following established processes to ensure the best possible outcome for clients and the company.
  • Highly organized with excellent time management and computer skills.
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Required Qualifications

  • Valid driver’s license
  • 1 year of call center experience
  • Dual monitors and a quiet, interruption-free workspace
  • High level of tech-savviness to navigate multiple software tools
  • Authorization to work in the U.S.

Preferred Qualifications

  • 2-3 years of BDC experience (preferred)
  • Experience in automotive or RV CRM systems
  • Prior sales experience or service experience

What You Can Expect

  • Comprehensive Training & Support: From day one, you’ll receive in-depth training, hands-on practice, and personalized coaching to set you up for success.

  • Career Growth Opportunities: Working with a start-up means you’ll have the chance to grow and advance as the company expands, with ample room to develop your skills and career.

  • Flexible Remote Work Environment: Enjoy the benefits of working from home with flexible shift options and a supportive remote team.

Why Join InFocus Solutions?

  • Competitive benefits package, including, health, dental, and vision insurance, plus paid time off.
  • Remote work with flexible shift options: day, evening, and weekend availability required.
  • Opportunity for bonus incentives based on performance.
  • A start-up environment offering a unique opportunity to grow with the company as we expand.
  • A fast-paced role where you’ll contribute to the success of many dealerships.
  • A culture rooted in responsible growth, diversity, and fairness.
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Apply Today

Join the team behind thousands of dealership appointments every day. Let’s build your next career move — starting now.


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