Full BDC Solutions

Not your average call center

  • Off-Site BDC

    Managing the day-to-day of an in-house BDC pulling your focus away from right now? We may be off-site but our Business Development Agents are trained on your brand and follow customized scripts, giving your new call center an in-house feel without the daily grind.

  • Flexible Support

    inFocus Solutions is proud to be a Remote Company, offering nationwide support when you need it most. Removing the complications that come from in-office work allows our Business Development Agents to provide flexible coverage, customized to your dealership.

  • Your BDC

    From the sales room floor to the service department, we are your BDC. With custom campaigns like Unsold Showroom Traffic, Buy Back, Recall, Service and Maintenance Due, even Parts Order Arrival, we make the calls and help you exceed your goals.

  • Customer Care

    No more transfers, dropped calls, or frustrated customers. inFocus Full BDC Solution is a guarantee that your customers are well taken care of from the beginning of their car (or boat, or RV, or motorcycle, or…) buying journey, and beyond. Our team is ready to assist your customers along the way.

 

Are you ready to get inFocus?

Connect with us today and begin your journey to a more successful reality.

 

Fill out the form for a no-obligation consultation with our experts.

Specialized in CRMs

inFocus Business Development Agents are specifically trained to work within your preferred CRM, including these industry favorites

Service Schedulers

inFocus Business Development Agents are trained to work within your service scheduler, including these industry favorites

Dialer Expertise

inFocus Business Development Agents are dialer experts and have experience working with these industry favorites

 

Customize your BDC Solution

 

inFocus Solutions builds customized sales & service campaigns based on your brand and your dealership’s goals including:

  • Unsold Showroom Traffic

  • Buy Back

  • Customer Service Survey

  • Recall

  • Service/Maintenance Due

  • Inactive Service

  • Parts Order Arrival

Our agents provide quality customer service, ensuring your people are well taken care of. Off-site BDC, in-house feel. We’re not your average call center.

Full BDC Solution

Customized In-CRM BDC Services: $15 per lead